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BD2 - HCA Practitioner
Certification Training Course
Delivered Through our Learning Management System (LMS)

Spend More Time and Resources on the Mission

Accurately Identify What's Actually Causing Your Problems

Prevent Events from Recurring and Reduce Your Backlogs

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To Access the BlueDragon HCA LMS
  1. Complete the BD2 Registration Form

  2. Pay the BD2 Tuition

  3. You will receive an email with login instructions

  4. Change your password on your first login

  5. Click on "My Courses" and start taking your course

  6. Register for the Live Sessions when prompted

  7. Complete the course in 4 weeks or less

  8. Receive your Certificate of Completion

BD2 Registration

BD2 Tuition

Tuition for online courses through the LMS is due at any time prior to gaining access to the LMS. 
 
Tuition for instructor-led workshops are due 10 working days prior to the start of the workshop. 
OTHER METHOD OF PAYMENT
Checks can be made out and mailed to:
DLE Technical Services, LLC
4634 SW Long Bay Drive
Palm City, FL 34990
Our Cancellation Policy

BD2 Course Highlights

  • This intense, hybrid online workshop will introduce you the two of the most critical life skills you can learn in the age of Artificial Intelligence and Machine Learning (1).

    • Critical Thinking​

    • Complex Problem Solving 

  • Mainstream education has failed to adequately provide these critical life skills in primary and secondary schools and higher learning institutions.  As a result, studies show that half of all millenials get an "F" in critical thinking (2).  The course will break down critical thinking into its basic components that can be learned, practiced and mastered. 

  • Mainstream education focuses heavily on math and science, but the vast majority of problems we face in our normal working environment cannot be solved using math and science. That is because they involve human-centric problems.  The course will help you develop a comprehensive understanding of the graded approach to solving complex, human-centric problems using the most modern and innovative approach available in regulated industries: the BlueDragon Hyper-Integrated Causal Analysis Methodology.

  • With HCA, investigators, root cause subject matter experts and Six Sigma Master Black Belts can take their complex problem-solving skills to the next level. 

  • Personnel new to root cause analysis can develop a comprehensive understanding of the graded approach to solving complex, human-centric problems using HCA.

  • This course will prepare you for certification as a BlueDragon Certified Hyper-Integrated Causal Analyst Level 2 and 3, helping you to become much more valuable to your organization. 

(1) World Economic Forum, 2016 Future of Jobs Report)

(2) Williams, T. (2020). “Study: Nearly Half of Millennials Get an ‘F’ In Critical Thinking.”

Terminal Objective

After completion of the BD2 HCA Practitioner certification course, students will have developed an understanding of the fundamentals of critical thinking and complex problem solving, they will have developed an understanding of the BlueDragon Hyper-Integrated Causal Analysis (HCA®) methodology, and they will be able to participate in HCA Rapid Investigations, HCA Comprehensive Investigations and HCA Proactive Program Reviews.

Enabling Objectives

Given a course of instruction, prospective HCA Practitioners will be able to understand:

  • EO-01: Laws and regulations that require root cause analysis.

  • EO-02: Why Industries are Having so Many Recurring Problems Costing $Trillions Per Year.

  • EO-03: Basic terms and definitions used in the problem-solving process.

  • EO-04: The fundamentals of Critical Thinking.

  • EO-05: The fundamentals of Cause & Effect Analysis.

  • EO-06: The Fundamentals of the BlueDragon Hyper-Integrated Causal Analysis (HCA®) Methodology.

  • EO-07: How the HCA Framework Provides a True Graded Approach to Causal Analysis.

  • EO-08: How to set up HCA teams and getting started.

  • EO-09: Phase 1: how to develop focused, evidence-based LOIs.

  • EO-10: Phase 2: Using Cause & Effect and Socratic Follow-up Questions to Identify the Deepest-Seated Causes

  • EO-11: Phase 2: how to facilitate causal analysis sessions.

  • EO-12: Phase 2: how to avoid cognitive bias.

  • EO-13: Phase 2: the “Anatomy of Root Causes” and how to validate them.

  • EO-14: Defining “Work Culture” and how to evaluate at-risk behaviors and error-likely situations.

  • EO-15: How to identify organizational and programmatic weaknesses.

  • EO-16: When to determine the “Extent of the Causes” and why organizations fail to address them.

  • EO-17: How to develop effective corrective actions that prevent recurrence.

  • EO-18: How to communicate results and prepare the final report using the HCA chart.

  • EO-19: How incorporate HCA Proactive Program Reviews (PPRs) into a Risk Management System.

  • EO-20: The proper use of the DOE Cause Tree (for DOE clients).

LMS Live Sessions - Requirements

  • Online workshops are conducted through our BlueDragon Learning Management System (LMS), which requires access to the internet.  There are no programs or software to download and our corporate clients will be provided with their own branded portal to access the LMS.  

  • BD2 includes three instructor-led case studies.  The case studies will be conducted online using Zoom or WebEx.  In addition, we will be using a virtual whiteboard that allows the team to collaborate simultaneously on the chart.  These two platforms have made it possible to deliver virtual classes with the same or better results than live workshops. 

  • The use of virtual whiteboards has made it easier to conduct assessments, investigations and root cause analysis when we cannot conduct meetings in person. 

  • For the instructor-led case studies, participants are required to have a webcam and microphone and be able to access Zoom/WebEx through the internet. 

  • Internet download speeds greater than 20 Mbps are highly recommended. 

Who Should Attend

  • Lean Six Sigma practitioners, Master Black Belts, Black Belts, Green Belts

  • Accident/Event Investigators in all industries

  • Industrial Safety ​Managers in all industries

  • ​ Construction Safety and Management

  • Performance Improvement Department personnel

  • Contractor Assurance personnel

  • Corrective Action Program Managers

  • Occurrence Reporting personnel

  • Safeguards & Security personnel

  • Quality & Oversight Dept. personnel

  • Environmental Health & Safety personnel

  • Facility/Operations Managers

  • Management of all levels

  • Engineers in all industries

  • Scientists in all industries

  • Operators in all industries

  • Regulators from all industries

  • Nuclear Regulatory Commission Inspectors

  • Institute of Nuclear Power Operators (INPO) Inspectors

  • World Association of Nuclear Operators (WANO) Inspectors

  • National Nuclear Security Administration (NNSA) Inspectors 

Meet Your Instructor

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Rob De La Espriella, BD3

Rob is one of the leading experts in causal analysis, with over 30 years of experience in leading and facilitating root cause analyses, event investigations and assessments at commercial nuclear power plants, the US Nuclear Regulatory Commission (NRC), the DOE, the US Department of Defense (DOD), and Engineering firms.

Rob became a root cause subject matter expert and practitioner in 1989, as a member of the Florida Power & Light team that won the Deming Prize1, the first company in the world outside Japan to win the award. He has completed formal training in problem-solving methods including Kepner Tregoe, Management Oversight Risk Tree (MORT), TapRoot, Dr. Corcoran's Phoenix Method, Human Performance Evaluation System (HPES), Total Quality Management (TQM), Lean/Six Sigma, and he is a certified Kaizen Team Leader.

Since 1990, Rob has led of facilitated hundreds of root cause evaluations, audits, assessments and complex problem solving efforts. In 1995, Rob received several awards from the NRC for leading root causes and bringing Total Quality Management Concepts to NRC Region I. In 2003 and 2005, the Institute of Nuclear Power Operations (INPO) listed Rob’s Nuclear Assurance organization as one of the strongest in the US, and Rob attributes that recognition, in large part, to teaching root cause and problem-solving skills to his staff and promoting a problem-solving culture. The World Association of Nuclear Operators (WANO) also sought Rob’s expertise for improvement projects in South Africa and Slovenia.

In 2010, Rob began teaching his modern causal analysis approach at DOE sites. He later gave his method the trademark name of BlueDragon Hyper-Integrated Causal Analysis (HCA). Rob has used HCA to solve some of the most complex, human-centric issues (including near fatalities) at DOE and DOD sites.

Every summer since 2015, Rob has been invited as a guest lecturer by Princeton University's Keller Center for Entrepreneurship.  Rob has been teaching critical thinking skills to the Design Thinking Teams that are working on solving wicked problems for clients in New York and New Jersey. 

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Rob teaching Design Thinking Teams at Princeton University's Keller Center for Entrepreneurship

WITH HCA, EVERYONE CAN MAKE A DIFFERENCE!

READ WHAT OUR CLIENTS HAVE TO SAY

WHAT CLIENTS SAY

“Rob has done for cause analysis what Motorla did for Six Sigma, clearly and concisely bundled proven RCA tools into an effective method encompassing critical thinking, visual information, and succinct communication of a problem and its deepest seated causes."

- Mark Anderson,

Sandia National Laboratory 

(April 2021)